I ordered a pretty good amount of stuff at the beginning of the pandemic understanding the demand for fitness stuff would be huge and would take a little longer to get to me. Carlos was awesome and was totally cool with me checking on the progress of the shipment. My emails were always answered promptly and professionally. When my stuff came one of the boxes was damaged during shipping and Carlos resent the rest of my order the next day. Great experience and I will definitely be ordering more from busy body in the future. No complaints at all!